Privacy Policy
Effective Date: March 2, 2025
Introduction
This Privacy Policy describes how your information is handled when using Mobile Chat for Guild Wars (“the App”). The App allows you to log in to ArenaNet’s Guild Wars (“the Game”) servers and interact with other players. The App has been developed independently by us (“the Developer”) and connects directly to the Operator’s official Game servers.
Information Collection and Use
The App collects, stores and processes your information for the sole purpose of enabling interoperability with the Game’s servers. While using the App, we share your information with ArenaNet (“the Operator”) to facilitate access to the Game. Your login credentials, chat messages, and other interactions are transmitted between your device and the official Game servers. At no point does the Developer access your login credentials, chat messages, or any other personal information beyond the local data processing taking place on your device to facilitate your interactions with the Game.
Types of Information
While using the App, the following types of information may be collected, processed and shared with the Operator:
Login Credentials: Your username, password and two-factor authentication code(s) are used to authenticate your access to the Game’s servers. These credentials are transmitted according to the network security protocols defined by the Operator and are not communicated to the Developer.
Chat Messages: Messages you send and receive while using the App are transmitted between your device and the Game’s servers. These messages are not stored or accessed by the Developer.
User Interactions: Actions you take while using the App, which include logging in, selecting a character, and other user interactions are transmitted to the Game’s servers.
Network Identifiers: Network identifiers including your IP address and hostname are transmitted to the Operator to access the Game.
Data Security
All communication between the App and the official Game servers is handled using the networking protocols defined by the Operator. The Developer does not intercept, store, or process any of your data outside of your device.
Third-Party Services
The App connects directly to the Operator’s official Game servers. Please refer to the Operator’s privacy policy for information on how they handle your data: ArenaNet Privacy Policy.
Children’s Privacy
The App is not designed for children and the Developer does not knowingly collect, solicit or share personal information from children under the age of 13, or whichever age affords special protections under applicable law. If you believe that a child has provided personal information through the App, please contact the Operator directly to request removal by following the instructions laid out in the Operator’s privacy policy.
Your Rights
You have certain rights regarding your personal information, including the right to access, rectify, delete, or restrict processing of your data. Since the Developer does not store or process your data beyond local processing on your device, please contact the Operator directly to exercise these rights.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.
Your Consent
By using the App, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us. In addition, you are consenting to the Operator’s processing of your information as set forth in the Operator’s privacy policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Copyright and Trademark
The Developer is in no way affiliated with or endorsed by ArenaNet or NCSoft. The App makes fair use of certain materials or trademarks that are the property of third parties.
The notice below is provided in relation to the rights of the Operator and other third parties:
© 2025 ArenaNet, LLC. All rights reserved. NCsoft, the interlocking NC logo, ArenaNet, Arena.net, Guild Wars, Guild Wars Factions, Factions, Guild Wars Nightfall, Nightfall, Guild Wars: Eye of the North, Eye of the North, Guild Wars 2, and all associated logos and designs are trademarks or registered trademarks of NCsoft Corporation. All other trademarks are the property of their respective owners.
Disclaimer of Warranty
THE APP IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE DEVELOPER BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE APP OR THE USE OR OTHER DEALINGS IN THE APP.